I have been a loyal customer with Verizon Wireless for about 4 years for a simple reason: they have better coverage than anyone else. This well-advertised fact is not disputed by other companies, and I can personally attest to it, having lived in North Dakota for a 5 years.
But they are behind the times and just don’t understand customers. When I buy a phone with Bluetooth, I expect to be able to use that functionality. No. With my Bluetooth-capable phone on Verizon, they would not allow me to transfer pictures off my phone via Bluetooth.
So after sampling a bunch of phones, I decided on the Pre with Sprint. I will be saving about $30 per month over comparable Verizon plans. (I don’t understand why their plans are so expensive either.) So far both my wife and I love our new phones, and soon I hope to figure out how to write blog posts from my phone.
So at last, au revoir Verizon.